Huasheng Venetian Blind Training - Continuously Enhancing Quality, Empowering the End Users

Huasheng places great emphasis on product training. It aims to enable all employees to become translators and bridges between the product and the customer through systematic knowledge dissemination, technical refinement and thought enhancement - so that the value of the product can be seen by the customer, ultimately achieving customer satisfaction.

·Understand the "quality genes" at the source and make the service more persuasive.

Let the employees witness the selection criteria for raw materials ( the environmental certification report for PVC materials, the purity test for aluminum alloys, and the moisture content indicators for wood), and emphasize "rejecting inferior materials from the very beginning"For customers who value health, we will proactively provide raw material quality inspection reports, replacing the general claim of "environmentally friendly and non-toxic" with "visible source control".

· Core Process Dissection: Explain "product advantages" through "process details", providing a solid foundation for the "selling points".

The entire production process from materials to finished products is fully exposed to the employees. The details of each process are introduced to deepen the employees' product knowledge. In case of any problems during customer production, timely assistance can be provided.Such as the processes such as cutting, punching, and stringing involve having employees observe details like "error control range, number of stringing tension tests", and converting all of these into values that customers can understand.Regarding personalization: In the printing and brushed processes, we emphasize the production flexibility of "supporting color customization", in order to meet the different decoration style requirements of customers.

·The entire quality control process: Using "rigorous standards" to guarantee "quality assurance", enhancing the confidence in service.

Involve employees in the "entire quality inspection process" (lighting test, wear resistance test, load-bearing test), clearly set the bottom line of "unqualified products must be destroyed directly", and establish an attitude with employees that "we care more about quality than our customers do".

In the future, Huahsheng will continue to "deepen quality, empower the terminals, and enable every customer to experience 'the care behind professionalism' throughout the entire cycle of purchase, use and after-sales - this is not only a confidence in product quality, but also the implementation of the 'customer-centered' philosophy."